1. General Information

This Privacy and Personal Data Protection Policy concerns the use of the electronic platform clickaparty.gr (hereinafter referred to as “the Platform”), which operates as an intermediary service between professionals or businesses (hereinafter referred to as “Service Providers”) and end users/visitors/customers seeking services (hereinafter “Users”), with the aim of facilitating contact, communication, and cooperation between these parties. This policy aims to explain transparently and in detail what personal data we collect, for what purposes, what your rights are and how you can exercise them, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), national legislation, and the guidelines of the Personal Data Protection Authority. The company that manages the Platform acts as the Data Controller for the data collected through it and is committed to protecting your privacy and personal data. This Privacy Policy describes how our platform collects, uses, and protects the personal data of its users, in accordance with Regulation (EU) 2016/679 (GDPR) and national data protection legislation.

 

2. Description of personal data collected

Our platform has informative content about the services provided by our company and third-party partners. Simply browsing the platform (without using the services offered on the website) does not require visitors to provide/enter personal data. However, simply visiting and browsing the platform may automatically collect certain information that can identify you directly or indirectly, such as:

  • full name
  • email address
  • phone number, address, tax identification number, and tax office (for businesses)
  • location data
  • service preferences
  • platform usage data
  • communication records via the application or other support channels
  • information about your interaction with the platform, IP address, cookies, and similar technologies

The collection and processing of such data is carried out on a legal basis, either with the consent of the Data Subject, or the performance of a contract to which the User is a party, or compliance with a legal obligation or the legitimate interests of the Data Controller. We do not collect or process personal data of children under the age of 16.

 

3. For what purposes do we use the data we collect

  • to send notifications and communications related to requests or reviews
  • to confirm identity details and prevent malicious or fraudulent use of the Platform
  • improving our services through statistical analysis and processing of pseudonymized data
  • providing personalized service recommendations and promotional activities (only with consent)
  • responding to support requests and communicating with the Customer Service Department

In addition, for Service Providers, the data collected during registration and maintenance of their profile on the Platform is also used for the purposes of confirming professional activity, reliability assessment, publication to the general public, and possibly transmission to interested Users requesting corresponding services. Such data (such as trade name, specialty, photo, review comments, geographical coverage, contact details, and response rates) may be publicly accessible on the Platform, while the company reserves the right to process and publish them on websites, applications, or partner media, always within the context of providing the service.


4. Data security and retention period

All personal data is stored securely using certified technical measures (encryption, firewalls, restricted access, strong password policies, etc.), and we implement strict access and processing control procedures by authorized personnel or external processors (such as hosting providers, CRM software providers, email marketing providers). All third-party partners are bound by appropriate confidentiality agreements and compliance with the GDPR. Your data is not transferred outside the EU unless this is necessary for the performance of a contract or the provision of a service, and only on condition that appropriate safeguards are in place. In the event of a merger, acquisition, or transfer of the company, the data may be transferred, always under the protection of the GDPR. Your personal data is only retained for as long as is absolutely necessary to serve the purposes for which it was collected or as required by tax and commercial law (e.g., invoicing data for 10 years). After this period has elapsed, the data is permanently deleted or anonymized, unless its retention is required due to pending legal proceedings.

 

5. Your rights

In accordance with EU General Regulation 2016/679 (“GDPR”), as a Data Subject, you have the following rights:

  • The right of access: You can request information about the data we hold about you and how it is processed.
  • The right to rectification: You can request the rectification of your personal data when it is incorrect, as well as its completion when you consider it to be incomplete.
  • The right to erasure – Right to be forgotten: You can request the erasure of your data if it is no longer necessary for the purposes for which it was collected or if you wish to withdraw your consent.
  • The right to restriction: In certain cases, you may request the restriction of the processing of your data, for example, if you dispute the accuracy of the data.
  • The right to portability: You can request the transfer of your data in a structured and readable format.
  • The right to object to processing: You can object to the processing of your data if it is based on our legitimate interest or relates to promotional activities.
  • The right to withdraw consent: If the processing of your data is based on your consent, you can withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to the withdrawal.

To exercise the above rights, you can send an email to info@clickaparty.gr, clearly stating your request and providing your identification details. Alternatively, you can contact the Personal Data Protection Authority to file a complaint.

 

6. About cookies

The Platform uses cookies and similar technologies for the technical operation of the service, traffic analysis, content personalization, and ad performance measurement. The User is informed via a relevant banner and can choose the cookie acceptance settings on their first visit, as well as modify them at any time. If you do not allow these cookies, then some or all of these services may not function properly. The use of third-party cookies (e.g., Google, Meta) is done exclusively with the user’s consent.

 

7. Changes to this policy

The company reserves the right to amend this Policy at any time, with relevant notification via the Platform or electronic communication. Users are encouraged to check the Policy regularly for any changes. Use of the Platform after the updated Policy has been announced constitutes acceptance of the Policy.

By using the Platform and accepting the Terms of Use, the User also accepts this Policy, while during registration or initial communication, consent is expressly requested where required by law. For questions or requests regarding this Policy, you can contact us at info@clickaparty. Compliance with the GDPR is a priority for us, and we continuously invest in the security, transparency, and accountability of data processing to ensure the trust of our Users and Partners.